Call_MASS

Group alerting for emergency services

Response teams receive a call with the dispatcher’s real voice message straight to their mobile phones – they know what is happening, where to go and what to do.

Call_MASS

A system that helps you help others

Call_MASS is used for group alerting and notifying the services that save lives and property, whenever a large number of people has to be informed about a dangerous event in a short time – for example volunteer firefighters on standby duty.

Response teams receive a call on their mobile phones with the dispatcher’s real voice message, so they know exactly what is happening, where to go and what to do. The system is our own product – easy to use and extremely effective in emergencies.

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Firefighters putting out a wildfire

Works without internet

The message is delivered to recipients by an automated call over the GSM network.

In the cloud, no equipment

No phone system or other equipment is needed – and the system can work as a Cloud PBX at the same time.

A message no one misses

A voice call cannot be overlooked or ignored the way a text or an in-app message can.

How it works

From the alert to the team in the field

01 / Alert Alert The duty officer in the 112 system receives a report of an emergency and alerts the dispatcher.
02 / Message Message The dispatcher calls the assigned landline number, follows the voice prompts and records a message with instructions for the response team.
03 / Group call Group call Call_MASS calls all members of the selected group at once and plays each of them the message that has just been recorded.
04 / Response Response The recipient presses 1 to confirm they are coming, or 2 to report that they cannot respond.
How Call_MASS works: an alert to the dispatcher, the dispatcher records a message, the system calls all group members at once
More features

Everything under the dispatcher’s control

Authorised dispatchers only

Only authorised people can use the number for recording and sending messages, verified by caller number or PIN.

Multiple recipient lists

After recording the message, the dispatcher chooses which group to send it to – e.g. “1 for list 1, 2 for list 2”.

You manage the lists

The dispatcher or an authorised person edits the number lists themselves, or you can send them to us to update.

Everyone gets the call at once

All recipients on the list receive a voice call with the dispatcher’s recorded message at the same moment.

Call recording

Calls are recorded and serve as additional confirmation that the voice messages were delivered.

Online campaign overview

An authorised person can see the numbers called, CDR and IVR records and the statistics of a campaign in progress.

With some adjustments, the system suits any service that needs urgent group notification and wants to make its work easier, automate its processes and improve its operations.

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