Cloud PBX, also known as hosted PBX (Private Branch Exchange), is a type of telephone network delivered over VoIP. Unlike a traditional PBX system, it does not depend on technical equipment on site.
Traditional PBX systems are large and often need a room of their own, which takes space away from work. The high purchase price and maintenance costs of a traditional PBX are also problems that simply don’t exist with a Cloud PBX system.
How can you switch to Cloud PBX telephony?
Quickly and easily! Unlike traditional PBX systems, all you need to switch to Cloud PBX is a stable internet connection.
Your entire telephony becomes networked through a virtual connection that automatically answers all your calls and routes them to the right departments or extensions.
Communicating this way removes the need for ugly cabinets in your office and frees up space you can use for your business. There is also no need for maintenance, as your private telephone network runs in secure, top-tier data centres.
What are the benefits of cloud telephony?
Apart from the savings, the advantage is that cloud systems are scalable, i.e. they grow with you. With traditional phone systems, adding phone lines requires cabling or upgrading the PBX. With cloud systems, new users can be added in a few minutes, whether they work from a physical office or remotely. Such systems are recommended for fast-growing companies and companies whose staff work remotely. This way of working is also impossible with a traditional PBX, as it can only work at the office location.
In fact, your employees don’t even have to be in the same country as your office, as there are no borders for Cloud PBX. With a softphone app, dependence on the office disappears completely.
Of course, as with all cloud services, you can also activate additional services such as an automated voice menu (IVR), call routing, call recording and many more.
We can safely say that Cloud PBX is the ideal solution for gaining more office space or launching a virtual office in another country.
For more information about the Cloud PBX service, contact us or check out the benefits of our Start2BIZ and Start4BIZ packages, which include use of the Cloud PBX system for 6 months in the package price.
