Call DESK

A call centre in the cloud

A call centre solution that runs in your web browser – for sales, surveys, collections and support, from the office or from home.

Call DESK

A cloud call centre, ready to go

Call DESK is an advanced call centre solution that runs in the web browser – with no software to install, no servers and no phone lines. The system runs on our servers in a high-security data centre, so your data is protected and costs are lower.

An agent needs only a laptop, a good headset and a stable internet connection, so Call DESK works just as well in the office as from home. It suits telemarketing, surveys, debt collection, appointment booking and technical support.

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Call DESK – real-time call centre statistics on a laptop

No installation

Runs in the browser, no servers or lines.

Work from anywhere

A laptop, a headset and internet – that’s all.

One month free

Try every feature with no obligation.

Features

What can Call DESK do?

01 / Dialling Predictive dialling Automatic dialling for outbound campaigns, with compliance rules and a number of simultaneous attempts that you set.
02 / Analytics Live statistics Calls, usage, availability and agent ratings on a real-time dashboard, with shortcuts to the analytics you use most.
03 / Screen Custom agent screen Add, remove and move fields by drag and drop, so every agent sees only what they need – with scripts and multiple screens.
04 / Reports Automatic reports Contact and campaign reports are created automatically, in the format you need – ready in a few clicks.
05 / Data Data import and export Import contacts from a spreadsheet; the system creates the records and handles duplicates, and exports data in the structure you define.
06 / Quality Listening and recording Supervisors listen in silently and message agents, and calls are recorded one-way, two-way or both.
Who Call DESK is for

An efficient call centre, with no investment in equipment

Clear goals and performance measures help both agents and team leaders. With Call DESK you spot a campaign’s weak points in time, adjust the parameters and raise the quality of service – whether your team works from the office or from home.

Sales and telemarketing

Outbound campaigns with predictive dialling, your own scripts and results tracking.

Surveys and collections

Fast dialling of large contact lists and clear reports on campaign performance.

Support and booking

Helpdesk, technical support and appointment booking, e.g. for clinics.

Extract from the price list

Call DESK packages

PackageEUR / month / agent
CALL DESK S5,000 minutes per month36.00
CALL DESK L7,000 minutes per month50.00
CALL DESK XL10,000 minutes per month64.00
Call recording – monthly subscription per agent10.00

Prices valid from 1 January 2026, in EUR excluding VAT.

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